A direct booking platform for hostels and hostel networks

HostelSnap provides modern booking engines for hostels, hostel directories, and hostel associations. Launch an OTA-style booking experience on your website, control your inventory and guest relationships, and earn commissions from bookings made through your platform.

HostelSnap technology powers websites like Hosteling.US and many indivdual hostels.

Choose HostelSnap if you only need a website booking engine to accept direct bookings for your hostel.

No Monthly Fee
Dorm pricing as low as 10¢ per guest overnight.*
Private rooms $.50 per roomnight*

Choose HostelSnap Full if you want a full PMS system with a booking engine for direct bookings on your hostel website.

No Monthly Fee
Dorm pricing as low as 15¢ per guest overnight.*
Private rooms $.50 per roomnight*

For many years, HostelSnap has integrated with the MyAllocator channel manager to synchronize rates and availability across multiple booking channels.

Recently, Cloudbeds, the parent company of MyAllocator, discontinued the availability of MyAllocator as a stand-alone product. As a result, many PMS systems that previously integrated with MyAllocator will no longer function unless the hostel already has an existing MyAllocator account.

For the hostel industry, we believe Cloudbeds' decision to discontinue MyAllocator raises several concerns:

It reduces the number of PMS choices available to hostel owners.
It limits interoperability between independent software platforms.
It pushes hostels toward a single vendor ecosystem that may not fit every property's needs or budget.

Many smaller hostels rely on simple and affordable technology stacks rather than large PMS systems. Removing the stand-alone channel manager option makes it harder for these properties to remain competitive unless they adopt the Cloudbeds PMS.

We also believe this decision contradicts earlier statements by Cloudbeds leadership that MyAllocator would remain a platform-agnostic channel manager when Cloudbeds acquired the company. See our interview with CEO Adam Harris here.

We believe the hostel industry benefits from open platforms and healthy competition between software providers.

If you share these concerns, you may wish to communicate your feedback directly to Cloudbeds.

Important: If your hostel already has an existing MyAllocator account, we can still onboard you to the HostelSnap PMS and connect it to MyAllocator.

Schedule a demo to see how the HostelSnap PMS can integrate with your existing MyAllocator account and support your hostel

This Known Issue Report is related to the View Reservations page

Hack Attempt 0

When canceling an Airbnb reservation after confirming that there were no refunds to be made for Akash (Cancellation code: 15790CSL10E), we received an error screen saying Hack Attempt 0. The cancellation went through so not sure why we received this error but just a heads up.

Sunny (Pacific Tradewinds Hostel) @ Wed, 10 May 2017 14:40:22 -0700 said:

I want this also!

Darren (HostelSnap Support) @ Wed, 10 May 2017 15:32:37 -0700 said:

@neeeeeeext Do you think this might be related to https://trello.com/c/prQ2RWFS/915-send-cancelation-email-check-not-an-option-for-seekda-cancelations ? 

I was just thinking.  If we have hourly backups, would it be possible to restore from the backup immediately before the error and reproduce the steps to cause the error again?   This would allow you the see the state of things before and after the transaction in question.

Petre (HostelSnap Support) @ Thu, 11 May 2017 01:34:55 -0700 said:

since this does not occur normally, it might be case of trying to cancel twice (either by double clicking a button at the exact perfect time or by some other way)

this is the code that sends this hack alert:

		if ( ! $transaction['reservation_code'] OR $transaction['arrival_date_ts'] < $today_ts OR $transaction['status'] == 'cancelled')
		{
			$message = 'Hack atempt 0!';
			Model_Log::instance()->add_log(58, 0, 0, $message);
			die($message);
		}


setting this to low priority