A direct booking platform for hostels and hostel networks

HostelSnap provides modern booking engines for hostels, hostel directories, and hostel associations. Launch an OTA-style booking experience on your website, control your inventory and guest relationships, and earn commissions from bookings made through your platform.

HostelSnap technology powers websites like Hosteling.US and many indivdual hostels.

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This Known Issue Report is related to the View Reservations page


Cannot acknowledge no-shows

There are two reservation that were cancelled but were still showing up as future reservation for guest Mathilde Sourd. I was unable to cancel them (separate bug report) and now they show up as no-show on 'View/Edit Reservations'. There is not an option for me to acknowledge them as no-shows and make the notifications disappear.
Chadwick (Pacific Tradewinds Hostel) @ Tue, 13 Feb 2018 09:34:06 -0800 said:
Initial Report

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